When is ‘off the record’ really off the record?

iScatterlings cartoon about being off the recordIn my fulltime journalist days, I was only asked once to treat a whole interview as ‘off the record.’ When my article came out, the interviewee rang me and complained bitterly that he wasn’t quoted in it at all.

This story popped into my mind when I saw this cartoon on the super iScatterlings blog.

Like my interviewee, a lot of people don’t understand the basic concept of ‘off the record.’ This is what I think:

  • It guarantees nothing. Journalists do not have a magic ‘off’ switch that is activated when you say the words ‘off the record.’ If you want to keep a secret, don’t tell anyone.
  • A journalist may still record the conversation or take notes. It means – to my mind at least – that what you say will NOT appear in print.
  • Journalists can’t unlearn something they know off the record. If they have the information it may shade or spin their story even if you aren’t quoted.
  • It has a different meaning to ‘background,’ ‘non-attributable’ and ‘anonymous’. Reputable organisations and reporters will have detailed, highly nuanced guidelines on how to treat different categories of information.
  • You can’t use ‘off the record’ to grab editorial control of what quotes are used. Either it is off the record or it is not. Either it is quotable or it is not.
  • It is not the cure for interview nerves. (See my post: How to give good interview).
  • Asking for something to be off the record isn’t even a speed bump to a disreputable journalist but creates several kinds of difficulty and stress for a reputable one. Don’t do it unless you really have to.

I wouldn’t say that you should NEVER trust a journalist. If you know them well, have confidence in their track record, if they have something to lose by betraying a confidence then you might consider telling them something off the record, as background to help them understand the story.

On the other hand, you wouldn’t trust a complete stranger with the keys to your car, so why trust a journalist you’ve never met with a secret? There are definitely lazy, immoral, stupid, corrupt journalists out there. There are also honourable, decent, trustworthy, respectable ones. Just like people in any profession.

Luckily, now most of my work is through Articulate Marketing for corporate clients and the issue doesn’t affect me so much. The little journalism I still do is not controversial or I tend to know the people I’m interviewing before I interview them.

About Matthew Stibbe

Matthew Stibbe is CEO of Articulate and Turbine. Before that, he ran a computer games company for ten years, worked as a freelance journalist. He has a commercial pilots licence and a degree in modern history.

5 Responses to When is ‘off the record’ really off the record?

  1. Robert August 21, 2006 at 11:38 am #

    Matthew,

    Great post! Many thanks for explaining how and what the term, ‘off the record’ is, what it implies and can or cannot do for the interviewee.

    In essence, what I have learned from you is if you have things you do not want known – do not do the interview because, as you say, you cannot undo/delete the words from the journalists memory.

    Please note that despite what the cartoon depicts, I do regard the journalist profession in high regard. But for a few scurrilous individuals, all journalists get painted unfairly with the same brush.

    I shall make amends in my new , ‘ you must ooze’ series of cartoons.

    Kind egards

    Robert

Trackbacks/Pingbacks

  1. Todd And - The Power to Connect - August 22, 2006

    [...] When Is ‘Off The Record’ Really Off The Record? (Bad Language) – Matthew has some good ‘off the record’ pointers from the journalist side of the interview.  In my media training I say “there is no such thing as off the record.”  It’s still a common tactic and a relatively safe one if you know and trust the reporter.  Personally, I see it as a win-win proposition because the interviewee is recognized as resourceful and open (which is great for future opportunities), and the reporter gets the scoop, which can still be used in the story with some creative attributions. [...]

  2. Strive Notes » August 25th: This week’s top 5 - August 25, 2006

    [...] 4. Mattew Stibbe discusses when to “go off the record“.  I learned first year at college that the answer is never.  I’ve always stuck to that rule.  It solves a lot of problems before they start. [...]

  3. A Few Good Links : ..:.:.. Todd And = Marketing + Media ..:.:.. - March 9, 2008

    [...] When Is ‘Off The Record’ Really Off The Record? (Bad Language) – Matthew has some good ‘off the record’ pointers from the journalist side of the interview. In my media training I usually say “there is no such thing as off the record” – especially if the client is known for overusing the phrase or we’re working with an unknown journalist. [...]

  4. The top ten lies of writers - Bad Language - November 20, 2011

    [...] course, it’s off the record. (See my previous post on this [...]

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