Comments on: Website developers are lousy communicators http://www.badlanguage.net/want-to-get-some-business-answer-the-phone Writing, marketing and technology Fri, 03 Feb 2012 05:56:52 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Digiguru http://www.badlanguage.net/want-to-get-some-business-answer-the-phone/comment-page-1#comment-1643 Digiguru Thu, 07 Sep 2006 10:53:31 +0000 http://www.badlanguage.net/?p=273#comment-1643 I find that really amazing. One of the biggest problems I've had as a designer is actually finding work and rely on referals. I do not recall ever not replying to a potential client or work request. I'm actually use that within selling myself from onwards as this sort of information is useful to know and hell I'm willing to exploit this. Thanks I find that really amazing. One of the biggest problems I’ve had as a designer is actually finding work and rely on referals. I do not recall ever not replying to a potential client or work request. I’m actually use that within selling myself from onwards as this sort of information is useful to know and hell I’m willing to exploit this. Thanks

]]> By: Phil, TDC Design http://www.badlanguage.net/want-to-get-some-business-answer-the-phone/comment-page-1#comment-1620 Phil, TDC Design Tue, 05 Sep 2006 13:41:27 +0000 http://www.badlanguage.net/?p=273#comment-1620 I asked one of my early clients what made her choose to work with me on her web design job. She told me I was the only one who called her back! Easy enough. I actually crafted an ad campaign for my company for which the tagline was, "We'll actually call you back!" I can't comment on other industries, but the problem seems endemic among creative agencies. From the other side of that, while I do work towards 100% response rate on all the pre-qualifying emails/phone calls I receive, I always looks for some way to toss in my own set of questions with the same goal in mind. The failure rate for me is probably 75% -- most prospective "cold" clients just aren't serious enough about their projects to even muster a response. I asked one of my early clients what made her choose to work with me on her web design job. She told me I was the only one who called her back! Easy enough. I actually crafted an ad campaign for my company for which the tagline was, “We’ll actually call you back!” I can’t comment on other industries, but the problem seems endemic among creative agencies.

From the other side of that, while I do work towards 100% response rate on all the pre-qualifying emails/phone calls I receive, I always looks for some way to toss in my own set of questions with the same goal in mind. The failure rate for me is probably 75% — most prospective “cold” clients just aren’t serious enough about their projects to even muster a response.

]]> By: Robert http://www.badlanguage.net/want-to-get-some-business-answer-the-phone/comment-page-1#comment-1597 Robert Mon, 04 Sep 2006 15:22:39 +0000 http://www.badlanguage.net/?p=273#comment-1597 Reminds me of the building job I needed last year. Out of 5 recommended, I called them all. I had a 100% response rate - all came to measure up, all said they'd quote and all failed to send the quote. All never got called back! Reminds me of the building job I needed last year.

Out of 5 recommended, I called them all. I had a 100% response rate – all came to measure up, all said they’d quote and all failed to send the quote. All never got called back!

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