by Matthew Stibbe on October 11, 2011
Concise, objective (not hyped), scannable text is easier to read online and readers prefer it, according to research by Jakob Nielsen and others. I talk about this a lot on my blog, Bad Language, and I run training courses in it for Microsoft and others. But, like a doctor who smokes, it is sometimes hard [...]
by Matthew Stibbe on August 10, 2011
I’ve been reading through the CMO Council’s State of Marketing Report. It is a survey of 600 marketing folk in 110 countries and it reveals some interesting intentions: Improve customer segmentation and targeting (64 percent) Setting clear goals and tracking deliverables (60 percent) Investing in digital demand generation programs (43 percent) Further qualifying and tracking [...]
by Matthew Stibbe on March 18, 2011
I went live with my new company website last week (although I still need to write copy for a few pages). I’m really pleased with the result – it’s shiny and a big improvement over the previous version – but it’s been a struggle and I learned a few things along the way which may [...]
by Matthew Stibbe on March 22, 2010
Online applications give me a competitive edge. I want to be a ‘big little company’ with the same (or better) IT capabilities as the biggest of my clients. I try to make the maximum use of online applications because they let me deploy new capabilities quickly without adding to my IT or admin burdens. This [...]
by Matthew Stibbe on February 10, 2010
Nearly every business has a website and we all know that Google (and to a much lesser extent Yahoo!, Bing and other search engines) help people find products and services they want. The challenge is to make sure that when people look for a business like yours, they actually find your business and not a [...]
by Matthew Stibbe on November 28, 2006
Less than a year after I started Bad Language, it’s still a surprise to me that a) it’s been as successful as it has been and b) people now ask me for advice about starting a blog. Equally, nobody told me the whole thing would be so much fun. Anyhow, I was asked again for [...]