Feedback

The art of feedback: 12 essential lessons

by Matthew Stibbe on May 18, 2011

I have spent the past ten years writing daily for different clients, including jet reviews for the Robb Report, computer games stuff for Wired magazine and, for the last five years, corporate work for Microsoft, HP and others. I have had a *lot* of feedback. In this article, I want to distil lessons from that [...]

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Writers are from Mars, Clients are from Venus

by Matthew Stibbe on November 17, 2009

Freelance writing is the Stockholm syndrome erected into a profession. The terrorist holds a gun to our head and we love them for it. (Or more as a friend of mine said ‘we’re the battered wives of the media business.’) Why do relationships between writers and clients go wrong? Over-promising Too-high expectations Bad briefs Writers [...]

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How to give good feedback

by Matthew Stibbe on July 31, 2006

My wife, Aileen, is a theatre practitioner – she writes, acts and directs – and in that world all feedback has to be given, in the words of Alan Bennett, with lashings of love and praise. For writers, it’s a bit less luvvy but clients who give good feedback get better results. I have written [...]

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