Review of Grammarly.com

Grammarly logoGrammarly is an online review tool for checking the grammar in your written work. Think of Microsoft Word’s spelling and Grammar checker, but with a focus on the green wiggly lines and a better explanation of why they are there. It’s been rated by Top Ten Reviews as gold and is influencing discussions around the importance of grammar in careers.

So, I decided to take it for a quick spin.

The how

Grammarly review screenshot

  • Loading your text is easy. You can import word files, copy text or type directly into the review box.
  • Press the ‘Start Review’ button and you can choose the context of your writing: for example business, academic or casual.
  • Once the check has run, which takes a minute or so, you will be presented with something similar to the image above, listing the different types of grammar and writing errors and highlighting them in red, in the text.
  • You can run through the errors, one by one, choosing to change or ignore, with each grammar rule explained as you go.
  • Then either copy your text back out or download it. If you have uploaded a Word document, then downloading the altered version will reapply any formatting that you had in the original document, and will show your changes as comments by Grammarly.

The pros

There is no question that Grammarly is a lot more thorough that anything you will find in Word’s grammar checker. It can pick out commonly confused words, like ‘its’ and ‘it’s’ or ‘affect’ and effect’. It also explains either in long or short form (your choice) what the grammar rule is that you have potentially broken.

Grammarly is very simple and intuitive to use. It runs in your internet browser, so there is nothing to download, and the features are kept to a minimum, so as to stay focused on its core function.

You also have the opportunity to learn with Grammarly. Every time you review a document it tracks the type and frequency of errors to build up a picture of your weaknesses. On your dashboard, you can see an average score for your work, and access a personalised handbook with detailed explanations of the grammar rules that you personally get wrong most often. (Apparently I have an issue with commas.)

Grammarly dashboard screenshot

The cons

That said, there are some pretty serious cons to Grammarly. There is a download available for a plugin for Microsoft Word, but I couldn’t review it because there’s no download available for Word for Mac. For business users, this won’t often be a problem, but as a tool for professional writers I am surprised they have not catered to the Apple market – after all, the MacBook Air is often cited as the must-have tool for writers.

The reviewing itself is very thorough, but you need to have a pretty good grasp of grammar and structure to decipher the explanations and then decide if they are actually applicable to your writing. The error spotting is sometimes speculative, meaning there is still quite a bit of work to be done on your part.

Grammarly does not spot all misuses of correctly spelt, but misplaced words, and sometimes does not recognise poorly constructed sentences. For the passage below, the only error highlighted was a suggestion that starting a sentence with ‘but’ might not be appropriate in formal documents:

The lady went to the bus stop, and it was really interesting. I don’t think I’ve ever seen anything as interesting at that for a really long time. But what they most interesting thing was, was a bag of chips next to her.

The summary

For professional and formal documents, the detailed grammar check is good. For professional writers who are a little rusty on the finer points, it’s definitely informative and will help polish their work.

For business users reviewing memos, reports or emails, there would be a sliding scale of effectiveness. As evidenced by the passage above, a certain quality of writing is expected, and anything below that will not really be improved by this tool.

Finally, the question of cost. There is a monthly subscription that ranges from $29.95/month if you pay monthly, to $11.66/month if you are willing to pay one year up front. (That’s about £20 and £8 respectively).

Is it worth it? I’m not so sure. If you struggle with grammar then perhaps a course or a book is a better idea. Learn the basics rather than relying on an algorithm to correct them for you. If you’re pretty confident, but still make errors on the finer points, then it really comes down to how much value you think there is in getting them right.

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How to care for your writer

Pyramid with caffeines, nicotines, alcohols and pizza

Writers are a sub-species of geek. It’s a little-known fact, but the two tribes have a lot in common:

  • Their work is a mixture of knowledge, creativity, skills and drudgery.
  • To achieve results, both geeks and writers need to concentrate.
  • They both have an amazing appetite for information and powerful relevance filters (see The Nerd Handbook for more on this).
  • You need to manage them well (see How NOT to lead geeks).

So, here are a few thoughts about how to care for your writer so that they can do their best work and stay happy. (This advice applies to personal as well as business relationships!)

Take care of basic needs

Listen! Writers need tea, silence, good keyboards, comfortable chairs, big desks and private offices with doors that shut (see Peopleware for more on this).

Sometimes, they need to wander around muttering to themselves, long baths, late nights, notebooks for sudden inspiration etc.

If their concentration wanders when you talk to them, it’s not that you’re boring (although you probably are) it’s just that they’ve thought of a good opening sentence for their next piece. Forgive their eccentricities.

Create a great writing environment

Writers often like to work from home.  This is because it lets them concentrate. However, in the six years since I wrote that article, VOIP, IM, intranets, Twitter etc. have brought the office into the home in a new way, so we need to find new ways to concentrate and switch off distractions.

Managers can help by respecting boundaries and leaving writers alone when they’re working. Seriously, there’s no need to call or email four times a day to ask how it’s going. It’s done when it’s done.

It’s all about the word count (until it’s not)

The word count is how writers figure out how long something will take. It’s how we allocate effort between projects. But behind the word count there is also a desire to do good work. Excellent writers care about quality and they want to deliver copy that makes a difference to you and your customers. For example, I love hearing that our work has helped our clients sell more stuff. Give a good writer important work and watch them light up.

Use deadlines wisely

Writer’s have a love-hate relationship with deadlines. They motivate us and help us set priorities, but they also rule us. We live with an infinite series of homework crises.

So never give a writer an open-ended deadline. That tells them ‘this project isn’t important to me.’

Equally avoid false deadlines. If you do it enough, they’ll see through the pattern and be late anyway. Better to be honest about your real deadline. If a writer consistently and egregiously misses deadlines, they’re just a broken person. Find a different writer.

As I said in How to work with writers, like anyone in business, writers will try to schedule their work. Last minute requests and short deadlines are okay (sometimes), but you are more likely to get a good job if you give them a reasonable deadline.

Ego shouldn’t get in the way

Writers, like actors, deal with feedback every day. It’s part of the job. At Articulate, we embrace it – every writer is also an editor and every piece is peer-reviewed. So if you give feedback, you shouldn’t get an emotional response. But that doesn’t mean we don’t have emotions. Treat writers with the same respect as other professionals.

Give good feedback

Understand what they need. Learn to give good feedback. In particular: be specific, listen to their feedback on your feedback and avoid group-editing. Understand why good writers occasionally produce bad copy: including bad briefing, editing by committee and death by redlining.

Don’t leave it to the last minute. I have had a client who regularly gave feedback late on a Friday afternoon and asked for revised versions on the following Monday morning. After a few lost weekends, I stopped working with them.

Explain the context. If you want a change, tell the writer why you want it. This gives them the information to make the change now and to write better for you in the future.

It’s not ‘wordsmithing’

When someone asks me to ‘just wordsmith this document’, alarm bells ring. It’s a mistake to think that all writers do is polish up existing copy, as if a bit of editing can turn a badly-researched, unstructured, illogical, tedious document into a client-winning gem.

Writing – in the sense of actually putting words on the page – is only a fraction of what we do. We also research, prioritise, analyse, structure, edit and proofread. Just as architects do more than draw pretty pictures of buildings, writers do more than ‘wordsmithing’.

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Best of the web: technology

Marble Machine at the House of Marbles

I love gadgets therefore I’m a geek. For example: I love anything to do with marbles. I saw this machine at the House of Marbles last November and it brought back many Wilf Lunn-style childhood memories. Enjoy the weekend and these technology-related links!

Radiolab perfectly captures the awe, excitement and serendipity of science.

Want to go to another star? Project Icarus knows how.

MIT Technology Review covers the ground between product reviews and science fiction.

Technology to help you stay focused.

Smart watches. The next big thing? See my reviews of MetaWatch and Pebble.

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Infographics are the new PowerPoint. Kill. Kill. Kill.

Infographics are everywhere. For one reason or another they are irresistible link-bait and Pinterest is awash with them. More often than not, however, they are inaccurate, confusing or just plain poorly designed.

Edward Tufte became famous for his war on PowerPoint, citing the Boeing slide that arguably convinced NASA that it was safe to land the shuttle Colombia as an example of the extent to which data can be distorted when represented visually. It seems infographics have gone the same way, and it needs to stop.

Where it’s all gone wrong (some of this may be familiar to you)

Decoration not meaning

An infographic is not a poster. Don’t just illustrate words.

Section of infographic

The pictures are not enhancing my understanding: they are just there.

Usability fail

Use colour for highlighting important information, not for reducing readability.

Badly coloured infographic

If something is painful to look at it is not aiding understanding

Bad data

How to lie with infographics: unrepresentative datasets, selective use of scales and time series, not giving sources, false correlation etc. 

Poor data infographic

You looked at 20 out of how many million?

Apples != Oranges

If you look like you’re comparing things, use similar scales.

Poor graphics infographic

So on the left one person is one page view, on the right…?

Fake correlation

Putting data in an infographic doesn’t make it true.

Fake correlation: Internet Explorer vs Murder Rate

Too much stuff

Visualisation is meant to clarify a single point, not clutter a page

cluttered infographic

I couldn’t even bare to zoom in and try and disentangle this

Bad arithmetic

Infographics are 90% perspiration and 30% mathematics.

Bad pie chart

Understand statistics and graphs before you (mis)use them

Doing it right

When produced with thought and care, and based on accurate and substantial data, infographics can be wondrous things. A good infographic can even save lives, such as this graphic that shows the link between an infected water pump and a cholera outbreak.

One dimension against geographical (street) location. How to save lives with a diagram.

Co.Design ran an article charting some of the most influential infographics of the 19th century. As the author, Susan Schulten, points out, there are some which ”are by no means intuitive or clear–some are downright chaotic–but they stand out for their attempt to integrate more than one class of information or tell a complex story in a single picture.”

Infographics are useful because (done properly) they represent a vast quantity of data in an easily digestible and logical visual format. Sometimes people still remember that, and they create amazing things that can give us all hope that Edward Tufte’s war has not yet been lost:

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50 words that will improve your writing

Word cloud of post

Stephen King famously gave us three of the most useful words in writing: “kill your darlings.” You should treat words as practical rather than precious. They are the bricks to a building: they need to be sturdy and accurately placed in order to create functional and beautiful architecture. Right, 47 more to go…

Headlines

  • How. People always want to know how.
  • Number. Numbers attract attention, often odd numbers work best.
  • Verb. Put some action into your headline. “Man kills woman” is better than “Woman dead” [Hat tip to Jo Higgins for that example.]
  • Promise. Be brave and make a claim.
  • Benefit. Tell your readers what they’ll get out of reading your work.
  • Sensation. Titillation tantalises.

Leads (or Ledes)

Writing to Deadline by Donald M. Murray has this covered:

  • Focus. The lead makes a specific promise to the reader. That promise is contained in a tension that will be released and resolved by the reading of the story.
  • Context. The promise of the lead exists in a world that involves the reader. It has a clear, immediate significance for the reader.
  • Form. The lead implies a form (design, structure, pattern) that will help the reader understand the meaning of the information in the story.
  • Information. Statistics, quotations, revealing details, and description whet the reader’s hunger for information and promise it will be satisfied in the story.
  • Voice. This is an individual, human voice tuned to the purpose of the story, a voice that provides the music to support the meaning of what is being read.
  • Surprise. The promise of something new, something that will give the reader the opportunity to become an authority on the subject and surprise those with whom the reader works and lives.

Spelling

The Oatmeal has brilliantly illustrated the ten words that you need to stop misspelling. Go on, click and check them out, it’s worth it for the dolphin being run over by a jet ski…

Simplify

Brevity is the soul of wit.

  • Although vs. despite the fact that
  • For vs. on behalf of
  • About vs. with reference to
  • Now vs. at the present time
  • Because vs. as a consequence of
  • Let vs. afford an opportunity

Attribute

Quotations lend credibility and a voice to writing, but after a while ‘said’ starts sounding a little abrupt.

  • Added
  • Commented
  • Remarked
  • Noted
  • Claimed
  • Sighed
  • Mused 

Avoid

Knowing what not to say is just as important as saying it right.

  • Literally. Only use this if you are describing exactly and accurately what happened. [The Oatmeal makes this point rather well as well.]
  • Impactful. As I have said before, this is not a word, it’s lazy writing.
  • SolutionUnless you have laid out a specific problem, you cannot offer a solution.
  • A lot. How much? A lot is too vague and can be interpreted too many ways. Write precisely.
  • Passion. No. Especially not in mission statements.
  • Really. Find a more powerful descriptive rather than use really. “It’s an excellent tip” is better than “it’s a really good tip.”

Evoke

As practical and concise as words can be, they are also powerful, emotional and sometimes beautiful. Used carefully, such words will make your writing personal. Remember, whenever you write, speak to the reader.

  • Exciting. Describe and evoke emotions. Bring your own reactions in when they are strong. Don’t be afraid of feeling exposed.
  • Crunched. Evoke the readers’ other senses and let them experience a sense of place.
  • Contrary. People are interested in conflict, they relish it.
  • Serendipity. Whimsy, happy endings and fortune, handled carefully, make people smile.
  • Fuck. Swear words have their place, especially on a blog called Bad Language, and even venerable publications like The New Yorker have accepted the reality and necessity for profanity.

Experiment

And that is number 50. Rules and precision are necessary for good writing. Practice and internalise good standards until they are automatic and then (and perhaps only then) you can begin to play with the infinite possibility of words.

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10 dictionary sites for writers

Dictionary

Writers don’t just need to know what words mean: they need to experiment, learn, discover, check and sometimes just plain find the right words. What follows are ten useful, and occasionally playful, dictionary sites for writers:

  1.  One Look. Two sites for the price of one: not only will One Look collate definitions from dictionaries across the web, both general and specialist, but it also has a reverse dictionary feature for when you know what you want to say but you can’t remember the right word. Try searching for ‘the feeling of joy at someone else’s misfortune’ to see what I mean.
  2. Visuwords. For those who prefer to see the patterns of language, Visuwords displays meanings, linked words and concepts as a spider diagram that you can manipulate and explore.

    Demonstration of visuwords

    What you see when you type ‘words’ into Visuwords

  3. Urban Dictionary. Recommended on here once before, I am recommending it again. Even if you just scroll through being horrified and bemused, it lets you see how people play with words and meanings. And let’s face it, no one wants to be the one at the table that doesn’t know what a synergasm is.
    [For a bit of extra fun, have a gander at this Dictionary of Slang focused on the best of British colloquialisms.]
  4. Virtual Salt’s Handbook of Rhetorical Devices. Just brilliant. A reference guide that gives working examples of all sorts of linguistic turns, including the extremely pleasing to pronounce, epizeuxis.

    Screenshot from Virtual Salt

    There is a word to describe everything!

  5. Opposite Word. You know when you are really frustrated that you can’t remember that perfect word? Well this is like the opposite of that, you know, encouraged, fulfilled, inspirited, stimulated, uplifted. Type in a word and find its antonyms.
  6. Word Spy. Full of new words and uses of language, like a grownup’s Urban Dictionary.
  7. Word Count. A visual display, or stream, of 86,800 English words, ordered by popularity.

    Word Count Screenshot

    Word is more popular than central. Who knew?

  8. Grandiloquent Dictionary. For all those unusual and oddly specific words. Fascinating to peruse and perfect for anyone with simphobia.
  9. Rhymes. Not only does this site give you rhymes, but translations, definitions and links to search for phrases and lyrics that contain your original search word too.
  10. Good Reads Popular Quotes. Search for keywords, or parts of sayings to find full quotes from authors, scientists, novels and anywhere else you can think of.

    Good Reads quote

    Quite so.

Main image courtesy of TexasT, Flickr

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How to be an editor – tips from the experts

Words on wisdom word blocks

Behind every great writer, there’s a great editor. But what exactly do they do? How do they work? What goes through their mind when a brief gets mangled or copy comes in late?

To find out, Matthew Stibbe and I lunched with Matthew Rock, founding editor at Real Business, and Joanna Higgins, launch editor of BNET in the UK and former group editor at Director Publications.

Ensure a consistent voice

An important part of the editor’s job is to indoctrinate writers in the minutiae of the house style guide and the attitude, voice and tone of the publication. [As the new writer at the table, everyone did their best not to look at me at this point!]

This does not mean individual writers must lose their voice: don’t edit the life out of copy. But whilst the best columnists and experts often distinguish themselves from the prescribed ‘house style’, a writer’s work still has to fit the publication’s tone and values otherwise it is simply not meeting the brief. An editor must mould their writers.

Define a voice

To immerse your writers in your title’s voice, you’ll need to define it. There are two ways to do this:

House style guide

These are the technical guidelines that your publication follows: capitalisation, commas, rules of consistency and so on. Matthew and Jo cited the Economist Style Guide as a good basic standard. You don’t have to create a whole book if you build on an existing guide – some style guides are just a few pages long. While it may focus on details, the style guide itself is a reflection of the overall house tone: how you use words and grammar builds a voice in itself.

Standard of expectation

Beyond the basics, think about the minimum standard you want your writers to aim for in their work. The Economist, for example, is reliable, informative and never verbose. It can be a little po-faced sometimes, but as Matthew pointed out, it is much easier to edit up, or enliven copy, than tone down.

An overly stylised or conversational article is very difficult, if not impossible, to work back to an intellectual, informative piece. On the other hand, if you set the expectation of a good, sturdy baseline, you can always sex it up without too much difficulty.

Create an editorial calendar

Start with one arresting idea, the narrower the better, and build from there. Matthew suggested picturing the cover of the magazine in your mind and working backwards from there, to the content you want to run through that edition. You don’t have to be a magazine editor for this technique to work: whatever your body of work will be, distilling it down to a magazine cover will help you craft your structure and theme.

Coming up with that brilliant, fresh and relevant idea is the hard part. Jo said she would look at the calendar of events in the readership’s field. In business, for example, you have Small Business Week, Fair Trade Fortnight, Davos and so on. Know what your readers are doing and where they are going in order to address topical content.

A particularly good place to spot hot topics is social media feeds like Twitter. Follow your ideal readership, thought leaders and news outlets, and keep on top of current trends.

Another tip was to read as widely as possible, particularly in American and Asian news, in order to watch for emerging trends, which can be adapted for your audience. Ideally you want to be just ahead of conventional wisdom.

Commission well

This is a crucial part of the editor’s job. Brief your writers extensively and effectively and you are far more likely to get the content you want without resorting to rewrites. Communicating specifics is easier than describing a vibe or a feeling so be prescriptive. Jo is a fan of commissioning forms: get the details down in writing and you can hold your writers to account. Include at least the following:

  • Tone
  • Originality (if you want fresh rather than recycled content then say so)
  • What sources to use, who to use and how to contact them
  • The argument to be made
  • A working headline
  • The first couple of paragraphs as you would write them
  • Intended audience
  • Purpose
  • Legal issues such as rights ownership
  • Deadline and agreed fee

(See Better briefs for writers for our thoughts on briefings from the writer’s perspective.)

Give good feedback

Regular, pragmatic and specific is the best approach. Both Matthew and Jo are fans of track changes in Word. Cover a document in comments, red and green lines and ping it back to the writer, even if they are sat across from you. It is easier for a writer to learn if they can see the progression of edits. This also allows them to absorb, (and calm down) before they approach you with questions.

Jo added that it is always a good idea to follow up your feedback with a conversation, ideally face to face, but at least give the writer a call on the phone. A writer’s ego tends to be fragile, and you have no idea what edits they will take to heart, so be considerate and explain your decisions in a professional and straightforward manner.

Beware the writer who says they aren’t precious about their copy, added Jo, they are often the most likely to take umbrage at their edits.

Enjoy the job

All this might sound like a lot of hard work, but both Matthew and Jo agreed they had really enjoyed their time as editors, whether it was the buzz of really going to work on an article or building relationships with new writers. For both, however, the best part was the camaraderie and the people. Remember: a happy editor makes for a happy writer and vice versa.

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Best of the web: marketing

Beautiful trees

Have a great Friday. Here’s a picture I took recently at Westonbirt Arboretum. Planting started in 1850. Now that’s long-term planning. A nice thought at the end of a busy week. Here are a few more.

Is it time to fire some of your customers?

Usability testing is essential. But you only need five users.

Content marketing? Pah! Just answer your customers questions.

What physics taught me about marketing.

What cooking taught Jason Fried about marketing.

Writing is branding. Really.

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Shameless click-bait images on Slate

Okay, so you expect gratuitous click-bait images on other sites.

I’m looking at you Huffington Post.

image

But really, I thought Slate was better than that. I was wrong.

image

What does this image have to do with Medicare? Snorkel butt cheeks are now the side boob of intelligent debate on America’s healthcare. It’s as depressing as it is shameless.

If you want to know why this is happening check out this awesome podcast from Planet Money. I can’t recommend Planet Money highly enough. It’s the news behind the news.

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MetaWatch smart watch hands-on review

FRAME - White (leather)

Following last week’s review of the Pebble smart watch, MetaWatch kindly sent me a Frame watch to look at.

IMG_1188-w480-h480

The $199 watch is almost exactly the same size and shape as the Pebble, which means it’s quite big on the wrist. Because it is made of metal, it feels much heavier and the leather strap is thicker.

IMG_1192-w480-h480

I wouldn’t have chosen the white model. It’s a bit flamboyant for my tastes but it is also available in black and different form factors from the company shop. Also, I think the combination of glass and steel looks less elegant and more industrial than the Pebble’s sleeker plastic case. But this is a matter of personal taste: in watch design generally big metal cases seem to be very popular.

IMG_1189-w480-h480

It comes in a nice box with the charging cable. It’s a standard USB cable with a strange alligator clip that actually hooks onto the phone when charging. Unlike the Pebble, you can’t wear the watch while charging it. The watch doesn’t come with any instructions, you need to look online.

IMG_1195-w480-h480

Once I downloaded that, it was pretty easy to connect to the watch and configure the various screens.

Open vs. closed

However, my feeling is that while the Pebble is an iPhone – easy to use but somewhat restrictive – the MetaWatch is like an Android phone – open, flexible but harder to get to grips with.

Developers can download the API and start programming apps for it without so much as a by-your-leave from the company. Good for them. It should lead to a flowering market for innovative apps and watch faces.

Pressing buttons randomly

Six buttons should make the watch more flexible than the four-button Pebble. In reality, I just found it confusing.

Without any documentation, I struggled to figure out what the six buttons did. Backlights lit up and then didn’t. Music played on my phone and then didn’t. Screens changed, apparently at random.

I’m definitely from the school of ‘press buttons randomly until you figure out how it works’ and normally I get along fine. This approach certainly worked with the Pebble but I felt lost all the time with the MetaWatch.

There doesn’t seem to be any consistency about the button usage. For example, sometimes the top right button seems to act as a back button but if you wind up on the settings page and click it out of habit, the top right button switches off Bluetooth.

L gi l ty

The second problem is more serious. The screen is not very legible except under the very best lighting conditions. It’s a 96×96 pixel display with a mirror behind it. This unusual configuration isn’t obvious from the product shots on the website where the display is always shown with a strong contrast. But in some lighting conditions and at some angles, I could barely read it. For a watch, this is a big drawback.

IMG_1196-w480-h480

Pebble’s back light comes on when you press a button or move the watch and it lights up the whole screen evenly. The MetaWatch’s backlight comes on momentarily when you press a button and it’s more of a spill light from the top of the case. You can also invert the display by pressing the bottom right button then the middle left button. That may help if you can remember the combination.

I really wanted to like the MetaWatch and I think it has huge potential (like the whole sector). It’s brilliant that you can download the API and develop applications for it. But as a watch, I think it has some usability problems that will hold it back from the kind of mass success that it deserves. This is a watch that geeks may love but Steve Jobs would never have put it into production.

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