How NOT to lead geeks
Alexander Kjerulf is in the category of people who wrote their own job description and then people took them seriously. The self-described Chief Happiness Officer is working on the same "Happy People" project at HP as me and I really like his blog.
Like me, he comes from an IT background. I think is why I enjoyed his post: How NOT to lead geeks so much. In summary:
- Downplay training
- Give no recognition (I used to write handwritten thank you letters to team members when products shipped, but I wished I had given more recognition generally.)
- Plan too much overtime (I was very guilty of this back in the day)
- Use management-speak (see my old posts The Devil’s Marketing Dictionary Part One, Part Two and Part Three)
- Try to be smarter than the geeks
- Act inconsistently
- Ignore the geeks
- Make decisions without consulting them
- Don’t give them tools
- Forget that geeks are creative workers
Another common problem in my experience is "two peoples divided by a common language". I wrote about Geeks: how to write for a non-technical audience and (in the opposite sense) How to write like a hacker.
Just as management-speak is inspires cynicism in geeks, techno-speak inspires fear in managers. I’m thinking of writing a post on this. Does anyone have good examples? Any good suggestions for bridging the gap?


Ed Lee wrote:
i think you could’ve left the word “geeks” off and it would be just as effective.
ed
Posted on 14-Feb-08 at 12:51 pm | Permalink
PHP Encoder wrote:
I fully agree with you and learned the hard way. As a manager I did not take into consideration the creative talent and since I did so there have been major improvements. Involving the whole team in decision making has been one of the best things I’ve done
Posted on 14-Feb-08 at 1:22 pm | Permalink