Customer Service Representative 2.0

Phil wrote a comment to my earlier post about silly job titles (specifically ‘customer service representative’) asking me what job titles I would use instead. I agree that ‘servant’ is a bad choice but I never suggested it. Here are some possibilities:

• Representative
• Agent
• Assistant
• Expert
• Advisor

I don’t think these names demean the people involved and they are shorter and more informative.

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