Comments on: CRM for writers: Salesforce, Highrise, Outlook reviews

By: Marketing for freelancers and entrepreneurs - Bad Language

Marketing for freelancers and entrepreneurs - Bad Language — Fri, 25 Nov 2011 15:56:57 +0000

[...] to tell me the same information and it was always about a month after the fact. Never again.) I reviewed three great customer relationship management (CRM) tools for [...]

By: Jenny Sutton

Jenny Sutton — Wed, 17 Aug 2011 01:57:55 +0000

Just started with a trial version of Highrise. My challenges which will probably prevent me from signing up (unless I figure out that I am missing something or there is a workaround):
- cant view the information en masse – no reports/spreadsheet type view – just one-by-one contacts
- no ability to mass update selected / filtered records
- no function to automitically identfy duplicates (based on user specified fields) such as first name/last name/city)

By: Matthew Stibbe

Matthew Stibbe — Thu, 24 Feb 2011 14:42:50 +0000

Interesting – I’ll check out Apollo now. Thanks for the tip.

By: Tony Mobily

Tony Mobily — Fri, 18 Feb 2011 07:54:44 +0000

Hi,

Give Apollo a go too: http://www.apollohq.com
Apollo goes beyond CRML it also manages projects.

It has very advanced calendars, cases&deals, and more.

Definitely something to consider!

Merc.,

By: Stephen Brown

Stephen Brown — Mon, 13 Sep 2010 13:21:19 +0000

The comparisons of crm software available at the moment make very interesting reading. They show the importance of the need to know the requirements of any business whether large or small now and well into the future.

By: CRM

CRM — Fri, 04 Jun 2010 20:24:45 +0000

You must understand the needs of your company TODAY and where do you see your company in the next 5 years for CRM to be cost effrective.

By: Eric G.

Eric G. — Tue, 26 Jan 2010 05:07:54 +0000

Hi Matthew,

We hope you take a look at Lead Zeppelin CRM at http://www.leadzep.com an up and coming simple SasS app that’s better than using Excel/Outlook, but not as complex as SalesForce.

By: Daniel

Daniel — Thu, 26 Nov 2009 05:30:22 +0000

I’m a start-up, you can see my company at http://www.exosweep.com, and I’ve been using the free version of Highrise as my crm for about a month now. It is a wonderful tool, but I am indeed beggining to find it is not the kind of CRM you can run an organization with more than 3-4 employees on. Its difficult to gauge ROI with this crm, and its important from a sales perspective to understand, who is selling, where they are selling, how much they are selling, and when they are selling. The reporting features in highrise lack luster, and could stand some major improvement.

Highrise is how ever the perfect start up tool, the only bummer is going to be switching over to a more sophisticated system.

By: Bad Language / CRM for writers: review of Salesforce, Highrise and …

Bad Language / CRM for writers: review of Salesforce, Highrise and … — Mon, 23 Feb 2009 08:16:49 +0000

[...] Bad Language / CRM for writers: review of Salesforce, Highrise and … [...]

By: Engago Team

Engago Team — Mon, 16 Feb 2009 12:51:03 +0000

Your remark:
“CRM is only as good as the data you put into it and the way it integrates into the rest of your working life”

Thats why the CRM has to become a work tool that is integrated with all information sources on the Internet:
- email: collected by customer or lead
- Internet information
- The company website: the visitors are both your leads and customers: lead generation and customer retention.

This last features requires to reveal the company names of the visitors + visit information to be streamed into the CRM in real-time.

The more information captured by the CRM the less garbage enters into the CRM: LEADSExplorer